Our advanced equipment is designed to boost productivity with its performance.
Service & Maintenance Contracts
If you don't have a Fixed Price Service Contact or a Planned Maintenance Contract with Hitachi, take a moment to look at this overview of each type of contract available, and how these contracts may help you.
Types of Contract
Fixed Price Service Contracts
Service Contracts offer you the convenience of on-site periodic servicing of your machine. Each service includes oils, filters, oil sampling and all inspections/adjustments recommended in the operation manual for the equipment being serviced.
Each Service Contract is designed for your specific needs including payment terms which can be calculated by the hour, when services are done or a one off lump sum at the commencement of the contract.
Planned Maintenance Contracts
Used widely in the mining industry planned maintenance contracts provide you maximum machine availability by reducing downtime as a result of detecting problems early, allowing maintenance to be performed with the least interference to your schedule and reducing unexpected costs by replacing parts before failure.
Each Planned Maintenance Contract is designed for your specific needs. A Planned Maintenance Contract can cover preventive maintenance, selected machine components or the entire machine.
Advantages
Which ever contract you choose there are many advantages to planning your maintenance.
Cost Effective
Problems are discovered in their early stages, while they are still minor repairs, before they affect other machine parts and become costly, major repairs.
No Unexpected Costs
The price of the Planned Maintenance or the Service contract, including parts, labour, equipment, supplies, lubricants, etc., is established at the signing of the agreement.
Quality Parts & Technicians
Experienced technicians perform the maintenance work using quality genuine parts.
Longer Machine Life
Regular maintenance increases the life of the machine.
Machine Resale Value
Customers interested in used equipment are more willing to pay a premium if there is a written record of regular maintenance performed by experts.
